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Evidence Guide: MSS405055 - Manage application of Six Sigma for process control and improvement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS405055 - Manage application of Six Sigma for process control and improvement

What evidence can you provide to prove your understanding of each of the following citeria?

Identify Six Sigma projects

  1. Confirm area of responsibility or study with leadership team and other stakeholders
  2. Review statistical process control (SPC), process capability and other data relevant to area of responsibility or study
  3. Identify shifts in process performance and processes requiring improvement
  4. Quantify shifts in performance which have occurred or which are desired
  5. Determine cost of shift in performance and cost of intervention
  6. Identify improvement priorities and degree of intervention
Confirm area of responsibility or study with leadership team and other stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review statistical process control (SPC), process capability and other data relevant to area of responsibility or study

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify shifts in process performance and processes requiring improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quantify shifts in performance which have occurred or which are desired

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine cost of shift in performance and cost of intervention

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify improvement priorities and degree of intervention

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply define, measure, analyse, improve, and control and standardise (DMAIC) process to priority areas

  1. Define improvement project
  2. Provide information and/or guidance to assist employees to participate in DMAIC
  3. Determine metrics and acquire initial data
  4. Analyse data and determine possible causes of performance shifts and process improvements
  5. Develop and trial improvement solutions
  6. Control and standardise improvement
Define improvement project

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information and/or guidance to assist employees to participate in DMAIC

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine metrics and acquire initial data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data and determine possible causes of performance shifts and process improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and trial improvement solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control and standardise improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish or review control strategies

  1. Determine sampling schedule
  2. Analyse data to determine process capability
  3. Develop process control strategy
  4. Confirm strategy with all stakeholders
  5. Recognise skill needs of employees to implement and monitor process control strategy
  6. Arrange for trainingor developmentto address identified needs
Determine sampling schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data to determine process capability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop process control strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm strategy with all stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise skill needs of employees to implement and monitor process control strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for trainingor developmentto address identified needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and confirm improvement

  1. Calculate and document benefits
  2. Make, or initiate action for, updates to procedures and other relevant documentation for improved procedure
  3. Review process data and confirm improvement
Calculate and document benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make, or initiate action for, updates to procedures and other relevant documentation for improved procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review process data and confirm improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge